Privacy notice

Information you provide

The quote form collects your name, email address and parts request. You may also provide your business name, mobile number, forklift details, delivery postcode and a part or data-plate photo.

These details are used to respond to your enquiry, identify the requested part, prepare a quote and administer an order if you choose to proceed. Do not upload identity documents or unrelated personal information.

Website and messaging providers

The website uses Netlify for hosting and form processing. We use Zoho Mail for enquiry emails, including receipt acknowledgements and notifications to our sales team. WhatsApp enquiries are handled through WhatsApp. We keep submission identifiers and delivery status in our separate Netlify-hosted database to prevent duplicate automatic emails. Their handling of technical and account data is governed by their own privacy notices.

Fonts on this site are loaded from Google Fonts. Your browser contacts Google’s font servers when those fonts load.

Online orders and payments

When you check out, we collect your delivery name, phone and address to deliver your order. Stripe processes payment details on its secure checkout. We store order references, selected parts, delivery details and payment status in a separate database hosted by Netlify. We do not store your card number. These records are used to fulfil orders and provide after-sales support.

Your cart in this browser

The parts and quantities you add to your cart are saved in this browser’s local storage so they remain available as you browse. They are not an order or a stock reservation. Remove items from your cart, or clear the saved data through your browser settings.

Visitor statistics and active time

We measure visits and browser activity to understand whether our parts listings are useful. Our first-party measurement records time while a page is visible and focused, pausing after 60 seconds without interaction. It is an estimate of active browsing, not proof that someone is reading.

Netlify receives your IP address as part of serving this website. Our visitor reporting system converts it into a daily anonymous identifier using a secret held on the server; it does not store raw IP addresses in the visitor reporting tables. Repeat visits from the same IP are grouped together, including people sharing that IP. Known automated traffic and our recorded owner IP are excluded where identifiable. Anonymous activity records are retained for seven days. A short daily report is emailed internally through Zoho Mail.

We also use Google Analytics to understand website use, with advertising personalization and Google Signals disabled. Our analytics scripts exclude form contents, query strings and payment-session URLs. You can disable both our first-party visitor measurement and Google Analytics in this browser using the button below. This preference is saved in local storage.

Disable website analytics

Questions and requests

For questions about enquiry information, or to request access, correction or deletion, email sales@ylparts.com.au. Include enough detail to identify the relevant enquiry, without sending unnecessary sensitive information.

Notice updated 31 October 2026.